Once you use the capsule we recommend you immediately eject it from the machine, as suggested in your machine's operating instructions. The Halo capsules are made of completely organic, compostable components and therefore may expand slightly when exposed to water or pressure. If the capsule does become stuck, simply use the back of a teaspoon to release.

Our Halo coffee pods are home compostable and conform to the EN13432 standard so it doesn’t matter where you throw them as they will naturally compost within 4 weeks, depending on atmospheric conditions, whether it be in your home compost bin or landfill. If you are feeling especially green, try planting some strawberry seeds into your Halo and put it into a plant pot or your garden as it’s a great natural fertiliser.

It would have been no use designing the world’s most sustainable coffee capsules if we then wrapped them in layers of toxic materials. So, we didn’t. When your order arrives, you can recycle the outer postal box. Then, when you’re done with everything else – the outer oxygen barrier wrap, Halo box, insert and sticky label can either be thrown in the compost with your used capsules or thrown into the recycling bin.

Yes. We have international shipping options available at checkout and accept most debit/credit cards, PayPal and Apple Pay.

At the moment, our postal boxes hold quantities of 1, 2 and 4 boxes of 10 capsules. As such, orders comprising a larger quantity may be delivered separately.

We offer a refund if you are not happy with your Halo capsules. Simply email hello@halo.coffee quoting your order number along with the reason for your concern and we’ll arrange your refund.